Patient Care & Satisfaction

Patient care satisfaction is a primary goal of healthcare providers across the globe.  A prime example of how to improve patient satisfaction can be found in the waiting room of any hospital.  Those who have been through the experience of having a loved one in surgery know how scary and frustrating the waiting process can be.  They rely on the hospital staff to keep them informed on any changes that may occur in the status of their family member or friend.  Unfortunately, the staff does not always have the answers to patient status changes right away, and this can cause both worry and aggravation in those seeking out such information, leading to lower patient satisfaction scores.

MyCareText is focused on creating a solution to this problem, looking to establish itself as a leader in assisting with patient care and patient communication.  Instead of allowing tensions to form between hospital staff and the family and friends of surgical patients over lack of patient updates, MyCareText provides a simple way to alleviate these tensions, sending out timely status updates to the mobile phones of these loved ones.  This also keeps the patient’s family and friends from unnecessarily worrying over them, as well as allowing the hospital staff to stay on track with their daily routine without constant interruption.

The implementation of MyCareText in your healthcare facility will not only help cut costs and increase efficiency, but will also assist in improving patient care.