Hospital Patient Satisfaction Scores

Improving patient satisfactions scores is important to any healthcare provider.  Satisfied patients can lead to an increase in referrals, and subsequently an increase in income that would allow the hospital to keep a full staff, the most updated equipment, and a number of other positive outcomes.  These are just a few examples to show why patient satisfaction scores are so important to hospitals.

One area in which improving patient satisfaction is regularly sought after is that of the hospital waiting room, especially in a waiting room situation where there are family and friends waiting on a patient undergoing a surgical procedure.  The patient’s loved ones often preoccupy themselves with trying to retrieve information on the patient through hospital staff in and around the waiting room in order to decrease their worry, as well as to keep others who cannot be at the hospital in the loop.

Fortunately, there is a solution to this problem that will help increase hospital patient satisfaction and will also ensure that the hospital staff stays committed to their regularly assigned tasks, allowing the hospital to run more effectively and thus saving money in the long run.

The answer lies in MyCareText, a web-based application designed to send out timely surgery updates to the mobile devices of a patient’s family and friends.  These text messages help to ease the anxiety often experienced by the patient and their loved ones during a surgical procedure.  Improving patient satisfaction scores is easy when you use MyCareText to keep hospital staff, patients, and their family and friends all in the know.